Privacy Policy for Solid State Tile

Last Updated: August 15, 2023

Solid State Tile (“we”, “our”, or “us”) operates https://solidstatetile.com (the “Site”). This Privacy Policy explains how we collect, use, and protect your information when you visit our website, communicate with us, or use our services.

By using this Site or providing your information, you agree to the collection and use of information in accordance with this Privacy Policy.


Information We Collect

We may collect the following types of personal information from you:

  • Name

  • Email address

  • Phone number

  • Postal address

  • Any other information you voluntarily provide (such as through contact forms, phone calls, or text messages)

We also automatically collect non-personal information such as your browser type, IP address, pages visited, and usage patterns through cookies and similar technologies.


How We Use Your Information

We use your personal information to:

  • Respond to inquiries and provide customer support

  • Schedule appointments or consultations

  • Send important updates, confirmations, or service-related messages

  • Improve our website and services

  • Send occasional promotional messages, if you have opted in

If you provide your phone number, you may receive SMS or MMS messages related to your inquiry, appointment scheduling, or project updates. Message frequency may vary. Message and data rates may apply.
You can opt out of receiving text messages at any time by replying STOP.


Information Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share limited data only with trusted service providers who assist in operating our business (such as communication platforms, scheduling systems, or email marketing tools). These providers are required to keep your information secure and confidential.

We may also disclose your information if required by law, to protect our rights and property, or in the event of a business transfer.


Cookies and Tracking

Our Site uses cookies to improve your experience and analyze website traffic. You can instruct your browser to refuse cookies, but some features of the Site may not function properly without them.


Data Security

We take commercially reasonable measures to protect your personal information. However, no method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we strive to protect your data to the best of our ability.


Your Rights and Choices

You may:

  • Request to review, update, or delete your personal information

  • Opt out of marketing emails by clicking the unsubscribe link in any message

  • Opt out of text messages by replying STOP


Links to Other Websites

Our website may contain links to other websites not operated by us. We are not responsible for the privacy practices of third-party websites and encourage you to review their policies before providing any personal information.


Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. Continued use of the Site after any changes constitutes your acceptance of the revised policy.


Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us:
📧 support@nextwaveconcepts.com
📍 Solid State Tile, North Carolina, USA

Last Updated: August 15, 2023

Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using the https://solidstatetile.com website (the “Service”) operated by Solid State Tile (“we”, “our”, or “us”).

By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access or use the Service.


Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon or restrict anyone else’s use or enjoyment of it. You must not engage in any activity that may cause harm, disruption, or damage to the website or interfere with its operation.


Content

Our website may allow you to submit, post, or share certain information, including text, graphics, or other materials (“Content”). You are solely responsible for the Content you post or provide and must ensure that it does not violate any applicable laws or third-party rights.

By submitting Content to our site, you grant Solid State Tile a non-exclusive, royalty-free, perpetual license to use, display, and distribute that Content for the purposes of operating and improving the Service.


SMS and Electronic Communications

By providing your phone number or contact information through our website, you consent to receive calls or text messages from Solid State Tile for purposes related to your inquiry, service scheduling, or project updates. Message frequency may vary. Message and data rates may apply.

You can opt out of text communications at any time by replying STOP. For more details on how we collect and use personal information, please review our Privacy Policy.


Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by Solid State Tile. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

You acknowledge and agree that Solid State Tile shall not be responsible or liable, directly or indirectly, for any loss or damage caused by or in connection with your use of or reliance on any content, products, or services available on or through any such third-party sites.


Termination

We may suspend or terminate access to the Service immediately, without prior notice or liability, if you breach these Terms or engage in misuse of the website.

All provisions that should reasonably survive termination (such as ownership, warranty disclaimers, indemnity, and limitation of liability) shall remain in effect.


Limitation of Liability

To the fullest extent permitted by law, Solid State Tile and its affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Service. Your sole remedy for dissatisfaction with the website or its content is to stop using the Service.


Governing Law

These Terms are governed by and construed in accordance with the laws of the United States and the State of North Carolina, without regard to conflict of law principles.


Changes to These Terms

We may modify or replace these Terms at any time. Material changes will be indicated by an updated “Last Updated” date. Continued use of the website after changes are posted constitutes your acceptance of the revised Terms.


Contact Us

If you have any questions about these Terms or the operation of this website, please contact:
support@nextwaveconcepts.com
Solid State Tile, North Carolina, USA